Privacy Policy

Scope

This Privacy Policy applies to all users of the Website and Services, including clients, prospective clients, workshop participants, and general visitors. It covers personal information collected online and offline in connection with VDS’s operations.

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to an individual (“Personal Information”). The types of information we may collect include:

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms, register for workshops, or engage our Services.
• Professional Information: Business-related data provided during consulting engagements, such as operational data, financial metrics, or employee details.
• Account Information: If you create an account for accessing certain Services (e.g., client portals), we may collect login credentials and related information.
• Feedback and Inquiries: Information provided through surveys, feedback forms, or direct communications with our team.

Information Collected Automatically

• Usage Data: Information about your interactions with the Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
• Analytics Data: Aggregated data collected via tools like Google Analytics to understand Website performance and user behavior.

Information from Third Parties

• Client-Provided Data: During consulting engagements, clients may share business-related data, including employee or customer information, as part of our diagnostic or improvement processes.
• Third-Party Partners: We may receive information from partners, such as private equity firms or industry collaborators, to facilitate our Services.

How We Use Your Information

VDS uses your Personal Information to:

• Provide and Improve Services: Deliver consulting services, conduct workshops, and implement tools like the Manufacturing Diagnostic®, VDS Business System®, and Value Driven Approach®.
• Communicate with You: Respond to inquiries, provide updates on Services, and send marketing communications (with your consent where required).
• Enhance Website Functionality: Analyze usage patterns to improve Website performance, accessibility, and user experience.
• Fulfill Legal Obligations: Comply with applicable laws, regulations, or legal processes, such as tax reporting or data protection requirements.
• Protect Our Interests: Prevent fraud, enforce our Terms and Conditions, and protect the security of our Website and Services.

How We Share Your Information

We do not sell your Personal Information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., hosting providers, analytics platforms, or CRM systems) who assist us in operating the Website or delivering Services, subject to strict confidentiality agreements.
• Business Partners: With private equity firms, portfolio companies, or other partners when necessary to fulfill our Services, as outlined in client agreements.
• Legal Requirements: When required by law, such as in response to a subpoena, court order, or regulatory request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to a successor entity.
• With Your Consent: For any other purpose disclosed to you at the time of collection or with your explicit consent.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your Personal Information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

• Access: Request a copy of the Personal Information we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your Personal Information, subject to legal or contractual obligations.
• Restriction: Request that we limit the processing of your information.
• Portability: Request a transferable copy of your Personal Information.
• Objection: Object to certain processing activities, such as direct marketing.
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise these rights, contact us at info@vdsconsultinggroup.com. We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR or 45 days under CCPA).

International Data Transfers

VDS operates globally, and your Personal Information may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses or adequacy decisions where required.

Cookies and Tracking Technologies

We use cookies to enhance your website experience. Cookies are small data files stored on your device. You can opt out of non-essential cookies via your browser settings or our cookie consent tool. For details, see our Cookie Policy (available on the Website).

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any Personal Information.

Children’s Privacy

Our Website and Services are not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you believe we have collected such information, please contact us immediately.

Retention of Information

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example, client data may be retained for the duration of the service agreement and a reasonable period thereafter for record-keeping purposes.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Services. The updated policy will be posted on the Website with the “Last Updated” date. Continued use of the Website or Services after such changes constitutes your acceptance of the revised policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:

• Email: info@vdsconsultinggroup.com
• Phone: (844) VDS-8811 (available Monday–Friday, 9:00 AM–5:00 PM EST)
• Address: Value Driven Solutions, USA

Compliance with Data Protection Laws

VDS complies with applicable data protection laws, including but not limited to:

• General Data Protection Regulation (GDPR) for users in the European Economic Area.
• California Consumer Privacy Act (CCPA) for California residents.
• Other relevant national or regional regulations.

If you are in a jurisdiction with specific data protection requirements, please contact us to discuss how we handle your information.

Last Updated

This Privacy Policy was last updated on August 18, 2025.

Thank you for trusting Value Driven Solutions with your information. We are committed to safeguarding your privacy while delivering operational excellence.